Redesigning a complex, regulated B2B ecosystem. Unifying journeys, interfaces and language across multiple products to bring clarity to technical workflows.
Open to remote Senior Product Design opportunities
A selection of products, experiences and problems I've helped shape.
End-to-end e-commerce experience for a specialty coffee subscription. Simplifying the purchase journey while balancing customer needs and business goals.
Design is not decoration. It's a way of solving problems.
I believe great product design sits at the intersection of user needs, business goals and technology. My process combines research, strategy, interaction design and visual craft to turn ambiguity into clear, useful experiences.
Understand
Research, discovery and deeply understanding the problem before any sketch.
Define
Aligning user needs, business objectives and product strategy into a clear direction.
Design
Exploring concepts, flows, interactions and interfaces with intent and craft.
Validate
Testing, learning, iterating and measuring impact with real users and real data.
A designer who enjoys making complex things feel simple.
Over 15 years working across agencies and product teams — from regulated energy markets to fintech, health, e-commerce and automotive — helping teams transform complex business challenges into digital experiences that are easier to understand, use and scale.
I'm most at home in ambiguous, cross-functional problems where design can create clarity. I care about craft, but I care more about outcomes. My background includes MBAs in Service Design (CX, UX, CS) and AI-driven UX, which informs how I approach strategic product work.
A timeline of teams, problems and products I've contributed to.
CCEE
Senior Product Designer (UX|UI)Raia Drogasil
Senior Product Designer (UX/UI)Try Consultoria
UX Designer — Embedded at ItaúGlutenFree Box
Product DesignerBrand & Brand
Product Designer (UX/UI)Grupo G/PAC
Visual DesignerDisciplines I practice daily.
He has a rare ability to take complex problems, bring clarity to them and turn them into experiences that feel incredibly simple.
Have a complex problem worth solving?
Let's talk about how design can turn it into a better product experience.
r.augusto@gmail.comTell me a bit about what you're working on.
I respond within 48 hours. If it looks like a fit, we'll schedule a short intro call.

